Okan Çakmak
Software Testing Professional

How to perform a clean uninstall of QuickTest Add-in For Quality Center

Friday, 21 May 2010 13:59 by okan.cakmak
  1. Go to "Start" menu, then to "Control Panel" and select "Add/Remove Programs"
  2. Search for "QuickTest Add-in For Quality Center” and click on "Remove", then follow the wizard to perform the uninstallation of the add-in
  3. Open the Windows Registry Editor (Start > Run > type “regedit” > Ok)
  4. Navigate to following paths and delete the icon called “QuickTest Add-in for Quality Center”:

    - HKEY_CURRENT_USER\Software\Mercury Interactive\
    - HKEY_LOCAL_MACHINE\Software\Mercury Interactive\

  5. Browse to "C:\Program Files\<Mercury or HP>\" and delete the “QuickTest Add-in For Quality Center” directory
  6. Browse to "C:\Program Files\Common Files\Mercury Interactive\Quality Center" and delete the contents of such directory
  7. Browse to QC temp folder called TD_80 under machine's temp directory (Start > Run > type “%temp%\TD_80” > Ok) and delete the contents of such directory

After having perform steps above and QuickTest Professional is already installed on machine the add-in can be reinstalled

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Categories:   QTP | Quality Center
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